NZ scams keep climbing — fake shops, tech-support cons and "scam-yourself" tricks lead
A new half-year threat report from Gen (the security firm behind Norton and Avast), covered by IT Brief NZ on 17 July, shows the scam wave hitting New Zealand hasn't let up in 2026 — it's shifting shape. Locally, fake online-shop (e-shop) scams jumped 87%, tech-support scams rose 27%, and so-called "scam-yourself" attacks — where the victim is talked into doing the attacker's work for them — climbed 45%.
The one worth flagging to staff: malicious remote-access incidents in NZ were up 73%. That's the classic trap where a caller "from Microsoft" or "your bank" persuades someone to install a remote-support app or paste a command — handing over the keys without a single password being stolen. Gen's team notes AI is making the messages cleaner, more personal and harder to pick.